Funding app Robinhood has plummeted again right down to a one-star score on Google Play, due to a flood of 1000’s of recent adverse opinions.
The most recent low score comes simply days after Google salvaged the app’s rating by eradicating practically 100,000 opinions, following a flood of adverse rankings after the Robinhood blocked purchases of popular stocks from Reddit’s /r/WallStreetBets like GameStop or AMC final week. Google confirmed to The Verge on the time that it was actively eradicating adverse opinions on the app.
The evaluate rollercoaster for Robinhood’s score has been practically as up-and-down as GameStop’s inventory worth. When customers started to evaluate bomb the app final Thursday, Robinhood reached a one-star score with practically 275,000 opinions. Google then eliminated practically 100,000 of these opinions, placing the app again at a four-star common with roughly 180,000 opinions. However as of the publication of this text, Robinhood has returned to a brand new excessive of just about 305,000 opinions, together with a 1.1-star score.
Google’s Play Retailer insurance policies do explicitly ban reviews which are supposed to “manipulate the score” of an app; the corporate had beforehand eliminated earlier Robinhood opinions as a result of it felt that they violated that coverage.
A Google spokesperson did verify to The Verge that the present opinions — which weren’t those deleted in final week’s purge — are compliant to Google’s insurance policies, and gained’t be eliminated.
In a press release to The Verge, Google commented that “Google Play’s app evaluate methods are designed to supply a real and reliable view of an app’s consumer expertise, and we take motion on any inauthentic or coordinated exercise aimed toward artificially elevating or reducing an app’s total rating. To be clear, this isn’t accomplished to protect an app from adverse opinions, however to assist shield app builders from issues like coordinated evaluate bombing and to safeguard our methods from being artificially manipulated.”
The low evaluate score is one which’s distinctive to Google’s Play Retailer, at the very least for now. The iOS model of Robinhood nonetheless boasts a 4.0-star score on Apple’s storefront, though there was an uptick of adverse opinions prior to now few days for that model of the app, too.